Your Privacy, In Plain English
Here's exactly what Mom IPTV collects, why we keep it, and what you can do about it.
Mom IPTV ("we", "us", "our") takes your privacy seriously. This page tells you what personal information we collect when you use our website at momeiptv.online and our streaming service, what we do with it, and the rights you've got over it. No legalese padding — just the facts.
1. Who We Are
Mom IPTV is a paid live TV streaming subscription. If you've got a privacy question, the fastest way to reach us is our contact page, or you can ping us on WhatsApp.
2. What We Collect
Stuff you give us
- Email address — we need it to set up your account and send your login details.
- Payment info — handled by our payment partners (PayPal, Stripe, or crypto processors). We don't store your full card number, ever.
- Name — totally optional. Only used if you write to support.
- Support messages — anything you send us through email, WhatsApp, or the contact form.
Stuff we pick up automatically
- IP address — used for fraud checks and showing the right local price. We don't keep it on file long-term.
- Browser and device type — collected via cookies so the site loads properly for you.
- Pages you visit and how long you stay — analytics cookies handle this. Full details on our Cookies Policy page.
3. Why We Use Your Data
- To set up and run your Mom IPTV subscription.
- To email you your login and the occasional service update.
- To process your payment safely.
- To answer when you write to support.
- To keep the site working properly and stop fraud.
- To meet our legal obligations.
We don't sell your personal data to anyone. We don't run automated profiling that affects your legal rights either. That's a hard line for us.
4. Our Legal Basis (GDPR)
If you're in the European Union, here's why we're allowed to handle your data:
- Performing a contract — we need your email to deliver the service you paid for.
- Legitimate interest — fraud prevention and making the site better.
- Your consent — for analytics and marketing cookies. You can pull that consent any time.
- Legal duty — when the law says we have to.
5. Your GDPR Rights (EU Residents)
If you live in the European Economic Area, you've got these rights:
- Access — ask for a copy of what we hold on you.
- Correction — ask us to fix anything that's wrong.
- Erasure — ask us to delete your personal data ("right to be forgotten").
- Restrict processing — tell us to limit how we use your data.
- Portability — get your data back in a machine-readable format.
- Object — push back on processing we've based on legitimate interest.
- Withdraw consent — for cookie-based stuff, whenever you want.
To use any of these rights, head to our contact page. We'll get back to you within 30 days.
6. Your CCPA Rights (California Residents)
If you're in California, you've got the right to:
- Know what personal information we collect and what we do with it.
- Ask us to delete your personal information.
- Opt out of the sale of your personal info. (Reminder: we don't sell it.)
- Not be treated differently for using any of these rights.
To file a CCPA request, drop us a line through our contact page.
7. Your LGPD Rights (Brazil Residents)
If you're in Brazil, the Lei Geral de Proteção de Dados (LGPD) gives you rights including access, correction, deletion, portability, and the right to know how your data gets used. Use our contact page to make any LGPD request.
8. Who We Share Data With
The short list:
- Payment processors (Stripe, PayPal) — so your transaction goes through safely.
- Analytics providers (Google Analytics) — anonymised, and only if you've okayed cookies.
- Law enforcement — only when we're legally required to hand something over.
9. How Long We Keep It
Your email stays on file for as long as your subscription's active, plus 90 days — unless you ask us to delete it sooner. Payment records hang around longer because tax law tells us to (usually 7 years).
10. Cookies
Yes, we use cookies. The full breakdown of what we set and how to switch them off lives on our Cookies Policy page.
11. How We Keep It Safe
Everything moves over HTTPS encryption. Only authorised team members can touch subscriber data, and we review our security practices on a regular basis.
12. Updates to This Policy
We'll tweak this policy now and then. When we do, the "Last updated" date at the top changes. If something material shifts, we'll email subscribers about it directly.
13. Get In Touch
Got a privacy question? Use our contact page. We aim to reply within 48 hours.